Boost Your Online Presence And Credibility
How important are your customers reviews to shoppers?
Very important, as it turns out. The fact is, 90% of consumers read online reviews before visiting a business, and 88% of consumers trust online reviews as much as personal recommendations. Online reviews are clearly an important way through which you can increase sales for your business. This applies to all businesses who operate globally or at local level. Did you know that 31% of people are likely to spend more on a business that has positive reviews?
It’s Not Just About Getting Reviews, It’s About Managing Them
In the US today, 72% of people choose to interact with brands that have favorable reviews.Online reviews give you an up close look at what your customers expect from you. Most businesses tend to get detached from their clientele as they grow. This can have a negative impact on the relationship that exists between a brand and its customers. It is important for all businesses to not only get reviews, but also learn from what they express through them. Reviews are a perfect way to help you ensure you are steering your business towards reaching your clients’ expectations and goals.
Centralized Customer Experience & Review Management
Gain efficiency by managing your customer feedback and online reviews all in one place, with intuitive and robust features:
- Our emails and messaging are customized with your logo and accent colors to reinforce your brand.
- Receive notifications for new feedback, reviews and more. Respond right from our system for easy communication.
- Use our Review Widget, Conversion Pop-up and social features to market your great reviews and improve your SEO.
- Get the data and insight you need to manage, make changes and track progress of your reputation, reviews and Net Promoter Score.
- Let’s win your next customer!
Get A Second Chance With Unhappy Customers
- Get happy customers to share the good word where it matters
- Reach unhappy customers before they bad-mouth your business
- Give your team the time and intel to turn a negative customer experience around
- Track trends, identify high or low-performers, and receive alerts of new reviews anywhere on the web.
- Mobile ready so reviewers can use any device
- We’ve optimized the review funnel to get customers sharing exactly when and where you reach them
Schedule a Free Evaluation
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We are a team of highly skilled designers and business builders that relentlessly pursue the goal of our clients with laser focused execution. Our secret sauce is the perfect combination for developing brands that’s spot on for success. We’ll create a brand that’s crafted for a startup but ready for the big time and endure over time.